Privacy Policy

Effective Date: [06-06-2023]

Thank you for choosing goCare – Your Telemedicine Companion (“we,” “our,” or “us”). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your information when you use our mobile application and services (“Services”). Please take the time to read this Privacy Policy carefully.

1. Information We Collect

1.1 Personal Information

When you use goCare, we collect the following personal information to provide you with our telemedicine services:

• Name: We collect your full name for identification purposes.
• Email Address: We collect your email address for communication and account-related purposes.
• User IDs: We generate unique user IDs to facilitate user account management.
• Phone Number: We collect your phone number to facilitate communication and appointment-related notifications.

1.2 Location Information

With your explicit consent, we may collect and process approximate location data to enhance the telemedicine experience.

1.3 Photos and Videos

We may collect photos and videos that you choose to share during telemedicine consultations for diagnostic and treatment purposes.

1.5 Device or Other IDs

We may collect device-specific information, such as device type, operating system, and unique device identifiers, to enhance app functionality and improve user experience.

1.6 Additional Data

• Medical History: We may collect information about your medical history to ensure proper and personalized healthcare services.
• Insurance Information: If provided, we collect insurance details for billing and insurance claim purposes.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Providing Services

We process personal information to connect you with licensed doctors for telemedicine consultations and facilitate the provision of healthcare services.

2.2 Communication

We use your information to send you important notifications, appointment reminders, and updates related to our Services.

2.3 Improvement

We analyze aggregated app usage data to diagnose technical issues, improve app functionality, and enhance the overall user experience.

2.4 Legal Compliance

We process your information to comply with legal requirements and respond to lawful requests.

3. Information Sharing

We may share your information with the following entities:

3.1 Licensed Doctors

We share your personal information with licensed doctors to facilitate telemedicine consultations and provide quality healthcare services.

3.2 Service Providers

We may engage third-party service providers to support and enhance our app, who may have access to your information for this purpose.

3.3 Legal Authorities

We may disclose information if required by law, legal process, or to protect our rights.

4. Your Choices

4.1 Account Information

You can review and update your account information at any time within the app.

4.2 Location Information

You have the option to enable or disable location services through your device settings.

4.3 Communications

You can opt-out of promotional communications through the app settings.

4.4 Consent Withdrawal

You can withdraw your consent for the collection of specific data types within the app settings.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

6. Children’s Privacy

goCare is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

7. Changes to this Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices and Services. We will notify you of any material changes by posting the updated policy within the app.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@

By using goCare, you agree to the terms and conditions outlined in this Privacy Policy.